What comes to mind when you think of 5-Star Service? Hotels? VIP Access? Upscale spas? How about a dentist's office?
Due to the nature of our fast-paced automated world, the dentist office is one of the few places left that you can go and still have a real human-to-human experience. Unfortunately, not everyone sees the dentist's office in a positive light. We’re here to change that. Here at Norge, we believe that you should experience 5-star service from the moment you walk through the door.
Providing a relaxing environment is one of the first steps to a memorable dental experience. Our office doesn’t feel like the typical “cold” dentist's office. With an inviting staff welcoming you in by name, and a relaxing lounge complete with a waterfall, our patients say it feels more like a spa.
Easing dental anxiety is also a large part of providing a relaxing environment. We don’t let you say “ahhh” without hearing your story first, and answering any questions you have about treatment.
When Dr. Timothy K. Johnston opened his practice fresh out of dental school in 1989, he immediately knew that he wanted to separate his practice and the experience he would soon provide from the rest. He opened with one dental chair and one employee. Today, he’s turned Norge Dental Center into a 5-star dental experience for patients in the Williamsburg area.
With a total of 16 dental chairs, 5 dentists under one roof, and a total of 37 employees. Dr. Johnston also teaches other business owners how to apply this same level of high quality customer service in their business. You can check out his book on 5-star service, “Ring Bell for Service?: Never Force Your Customers to Get Your Attention, When You Should Already Have Theirs!”
“If you never leave your customers ‘ringing the bell for service,’ you will have extraordinary success!” - Dr. Johnston
In addition to providing a relaxing environment for the adults, we created an entire wing dedicated to the kids of Norge and the experience we provide to ease their fears of the dentist office. We combine a fun environment with education to get them excited about coming to their next checkups and cleanings! Plus, they get to meet Douglas, the Tooth Fairy’s Favorite Pet Monster.
To experience the Norge 5-star difference for yourself, call our office to book your first appointment. We can’t wait to meet you, and help you achieve the smile of your dreams! (757) 231-7080
Summer brings plenty of opportunities to enjoy fresh fruits and vegetables, whether you are shopping at a local farmers market, grilling with family, or spending the day outdoors. While most people know that brushing, flossing, and regular dental visits are important, many do not realize that certain foods can also support good oral health.At Norge Dental Center, we believe healthy habits start with everyday choices. Adding nutrient rich fruits and vegetables to your diet can help support healthy teeth and gums while giving your body the vitamins and minerals it needs.
Read MoreFor a long time, dental health was treated like it lived on an island, completely separate from the rest of our physical health. We used to think that what happened in the mouth stayed in the mouth, but modern medicine has completely flipped that script.Today, we know that your oral health is actually a major window into your overall well-being. When you take care of your teeth and gums, you are doing so much more than just keeping your breath fresh and your smile bright for photos. You are actively protecting your heart, your brain, and your immune system.The connection between your mouth and the rest of your body comes down to a single, powerful concept: systemic inflammation.
Read MoreLet’s be completely honest for a second. Around here, coffee isn’t just a morning beverage—it’s a lifestyle. If you’ve walked into Norge Dental Center early in the morning, you’ve probably smelled it brewing, and you’ve definitely seen our team clutching our favorite mugs like they hold the secrets to the universe.We love coffee. We need coffee.But as much as we worship the bean, we also worship a healthy smile. And unfortunately, some of the most common daily coffee habits are secretly wrecking your teeth.
Read MoreWhether you’re new to the Williamsburg area, or new to the Norge Dental family… we welcome you to a new dental experience. We are so thankful you are here.
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