What comes to mind when you think of 5-Star Service? Hotels? VIP Access? Upscale spas? How about a dentist's office?
Due to the nature of our fast-paced automated world, the dentist office is one of the few places left that you can go and still have a real human-to-human experience. Unfortunately, not everyone sees the dentist's office in a positive light. We’re here to change that. Here at Norge, we believe that you should experience 5-star service from the moment you walk through the door.
Providing a relaxing environment is one of the first steps to a memorable dental experience. Our office doesn’t feel like the typical “cold” dentist's office. With an inviting staff welcoming you in by name, and a relaxing lounge complete with a waterfall, our patients say it feels more like a spa.
Easing dental anxiety is also a large part of providing a relaxing environment. We don’t let you say “ahhh” without hearing your story first, and answering any questions you have about treatment.
When Dr. Timothy K. Johnston opened his practice fresh out of dental school in 1989, he immediately knew that he wanted to separate his practice and the experience he would soon provide from the rest. He opened with one dental chair and one employee. Today, he’s turned Norge Dental Center into a 5-star dental experience for patients in the Williamsburg area.
With a total of 16 dental chairs, 5 dentists under one roof, and a total of 37 employees. Dr. Johnston also teaches other business owners how to apply this same level of high quality customer service in their business. You can check out his book on 5-star service, “Ring Bell for Service?: Never Force Your Customers to Get Your Attention, When You Should Already Have Theirs!”
“If you never leave your customers ‘ringing the bell for service,’ you will have extraordinary success!” - Dr. Johnston
In addition to providing a relaxing environment for the adults, we created an entire wing dedicated to the kids of Norge and the experience we provide to ease their fears of the dentist office. We combine a fun environment with education to get them excited about coming to their next checkups and cleanings! Plus, they get to meet Douglas, the Tooth Fairy’s Favorite Pet Monster.
To experience the Norge 5-star difference for yourself, call our office to book your first appointment. We can’t wait to meet you, and help you achieve the smile of your dreams! (757) 231-7080
February is National Children’s Dental Health Month. It’s a great reminder for parents and kids alike of the importance of pediatric dental care. It may surprise you to learn that tooth decay is the most common childhood chronic disease in the country. In fact, more than half of kids between six and eight years old have had a cavity in their primary, or baby, teeth. While a little cavity might not sound like a big deal, poor dental health is actually linked to higher rates of missed days and lower performance at school. Healthy teeth matter more than you might think!
Read MoreIf you have a vague sense of dread when you hear the term “root canal,” you’re not alone. Let’s face it, getting a root canal is not quite as enjoyable as a normal hygiene appointment. But the process is not as scary as it sounds. More often than not, root canals reduce, rather than cause, pain. So what exactly is a root canal and why might your dentist recommend one? We’ll answer that and other questions we receive about this common dental treatment.
Read MoreThird molars, or so-called wisdom teeth, often get a bad rap. That’s probably because people talk about them mostly in the context of people getting them removed. For many patients, wisdom tooth extraction is the only surgical dental procedure they have ever experienced. But wisdom teeth themselves aren’t necessarily bad. In fact for some patients, they’re just like other teeth. So what’s the big deal with wisdom teeth anyway? And, why do so many people have them extracted? Let’s take a look at some of the most common questions we hear about this infamous set of teeth.
Read MoreWhether you’re new to the Williamsburg area, or new to the Norge Dental family… we welcome you to a new dental experience. We are so thankful you are here.
call (757) 564-0804
